The One Minute Apology: A Powerful Way to Make Things Better (The One Minute Manager)
Type
Book
Authors
ISBN 10
0007160062
ISBN 13
9780007160068
Category
Unknown
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Publication Year
2004
Publisher
Pages
128
Description
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity. - from Amzon
Number of Copies
1
